Design Rights Notice:
For custom pieces, while your idea or vehicle may inspire the artwork, the final design remains the intellectual property of Milo Adventuress. Purchase of this merchandise does not grant ownership rights to the file used. All rights to this design are owned exclusively by Milo Adventuress including the right to reproduce, distribute or commercially use the design.
Custom Order Cancellation & Refund Policy
All custom orders are created specifically to the customer's requirements and involve administrative, design, consultation, and production preparation work from the time an order is placed.
Order Cancellations
Customers may request to cancel a custom order prior to production. Cancellation requests must be submitted in writing via email.
The following cancellation fees apply:
25% cancellation fee of the total order value if the order is cancelled before design work has commenced. This fee covers administrative processing, consultation, communication, sourced materials and order management costs.
Up to 50% cancellation fee of the total order value if design work, artwork preparation, sourcing, mock-ups, revisions, or production preparation has commenced.
No refund will be provided once production, manufacturing, printing, or any other physical production process has begun.
Refund Processing
Where a refund is approved, the applicable cancellation fee will be deducted from the original order value, and the remaining balance will be refunded to the original payment method. Refunds are typically processed within 5–10 business days, depending on the payment provider.
Discretionary Assessment
As each custom order is unique, we reserve the right to assess cancellation requests on a case-by-case basis and determine the appropriate cancellation fee based on the work completed, time invested, and costs incurred up to the date of cancellation.
Customer Acknowledgement
By placing a custom order, the customer acknowledges and agrees that custom products are made specifically for them and are therefore subject to the cancellation and refund terms outlined above.
See terms and conditions before purchasing. If there is any issue at all feel free to reach out to Miloadventuress@gmail.com without hesitation.
We Appreciate your support, growing Milo's Empire
